Use of Personal Information
VivanDiva.com collects personally identifiable information from visitors to our website. Personal information collected may include name, email address, postal address with zipping/pin code, shipping/billing address, login ID and password and contact number. This information is collected if you request information from us, participate in a contest or sweepstakes, and sign up to join our email list, or request some other service or information from us. We never use any customer-related information for commercial purposes.
We will collect information also about where you are on the internet (e.g. the URL you are visiting, IP address, domain details), your browser type, location (country, visited page details on the VivanDiva.com website at the time of visiting, and the advertisements you clicked on. We may collect this information even if you do not register with us. None of this data is personal and will help us improve the quality of our service.
We require these details only to provide you with the services we offer. We use your address to deliver the order. We may use your phone number to help you resolve your queries while shopping. We notify you about our updates and promotional schemes through SMS / Call on your mobile number or email to your registered Email ID provided to us at the time of registration. You can inform us if you wish to stop receiving these mailers. We share your personal information with specific employees who are involved in the execution of your transaction, and any employee who violates our privacy and/or security policies is subject to disciplinary action.
Non-Personal Information
In some cases, we may collect information about you that is not personally identifiable. This information, which does not identify individual users, is solely used to analyse trends and administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared.
Customer Reviews and Testimonials:
We will use all the testimonials and reviews given by customers on our website, which may contain personally identifiable information. If you would like to have your testimonial or review removed from our site, you have to email us at vivandiva@gmail.com
Card Information:
For all online transactions, information is securely collected by relevant payment gateways. Our payment gateways are dedicated to keeping your account safe and secure. With the industry's advanced encryption, fraud prevention, and protection policies, once your information reaches our payment gateways, it resides on servers of payment gateways that are heavily guarded both physically and electronically.
Legal Disclaimer
We reserve the right to disclose your personally recognizable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. VivanDiva reserves the right to make changes to this privacy policy.
Agreeing to Terms
If you do not agree to the VivanDiva Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy.
We encourage you to be aware when you leave our site and to read the privacy statements of every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.